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Home / Privacy Policy

Privacy Policy

Last updated: 1 January 2025

1. Introduction

ReachPulse Media (ABN 72 641 389 507) is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We may collect the following types of personal information:

  • Name, email address, phone number, and business name when you submit a contact form or enquiry
  • Information about your business and marketing requirements as provided by you
  • Website usage data including IP address, browser type, pages visited, and time spent on our site
  • Information provided during the course of our professional engagement

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your enquiries and provide requested services
  • To deliver and manage our marketing services
  • To communicate with you about our services, updates, and relevant industry information
  • To improve our website, services, and user experience
  • To comply with legal obligations

4. Disclosure of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

  • Service providers who assist us in delivering our services (subject to confidentiality agreements)
  • Professional advisers including accountants and lawyers
  • Government authorities if required by law

5. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. We use industry-standard security measures including encryption and secure data storage practices.

6. Cookies and Analytics

Our website may use cookies and similar technologies to improve your browsing experience and collect usage data. You can manage cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features on our website.

7. Your Rights

Under the Australian Privacy Principles, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or outdated information
  • Request deletion of your personal information (subject to legal obligations)
  • Opt out of receiving marketing communications

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us:

ReachPulse Media
Level 2, 18 Barrack Street, Perth, WA 6000, Australia
Phone: +61 8 9347 2861
Email: hello@reachpulsemedia.com

ReachPulse Media

A Perth-based social media marketing and digital media agency helping Australian brands connect, engage, and grow since 2020.

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Level 2, 18 Barrack Street
Perth, WA 6000, Australia

+61 8 9347 2861 hello@reachpulsemedia.com
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